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FREQUENTLY
ASKED QUESTIONS

  • How do I contact you for further questions or assistance?
    Fill out our contact form for a same-day response. You can also email 892corolladrive@gmail.com.
  • What is the minimum age for renters?
    Twenty-five (25). Please be aware that we rent to family groups and do not permit groups of high school, college, or other unrelated individuals under age 25, even with the promise of chaperones. We are not a suitable venue for groups partaking in “senior week,” “beach week,” or similar celebrations.
  • How can I book?
    Guests can book through Airbnb, Vrbo, or our direct booking option. Many travelers don't realize that major companies like Airbnb and Vrbo make their profit by charging guests and hosts a percentage of the total booking amount, and that these fees average 15-20% or more. While we happily accept reservations through these platforms, we also want to offer our guests a cost-effective alternative. Our direct booking option eliminates these fees, which means it will always be the lowest cost option for our guests. Direct bookings from independent hosts also offer many of the same traveler protections as Airbnb, Vrbo, and local property management companies including a rental agreement, optional travel insurance, and secure payment methods. Direct: https://www.goyourownwave.net/booknow Vrbo: https://www.vrbo.com/2157400 Airbnb: https://airbnb.com/h/goyourownwavecorollaobx
  • Do you offer discounts?
    Yes! Not only do we offer a direct booking option (eliminating junk fees charged to guests by Airbnb or Vrbo), we also offer discounts for direct bookings, making this method the most cost-effective booking option. You can sign up for discounts by filling out the form at the bottom of this page.
  • Is smoking allowed?
    Nope, that’s a hard pass for us. We don’t permit vaping, hookah, or smoking cigarettes, e-cigarettes, cigars, weed, or anything else. If smoking is detected, guests will be responsible for additional fees outlined in our rental agreement.
  • Are you dog friendly?
    Yes! Two dogs stay free with each reservation. If you have additional four-legged travelers, that's no problem. We can accommodate additional dogs for $175 per animal. There are no breed or weight restrictions; they just need to be fully housebroken and sufficiently trained not to be destructive. Sorry, no cats or other species.
  • Is there a security deposit, and how is it handled?
    We hold a $750 refundable security deposit. Depending on your booking method, this will either be a posted charge or a temporary hold on your payment card. After a favorable check-out inspection, the deposit is returned to your payment method as a refund or a hold removal (i.e., your available credit increases) within a few business days.
  • What is your cancellation policy?
    For most reservations you’ll receive a 100% refund with at least 60 days’ notice, but check your booking confirmation to be certain. Keep in mind that it’s always a great idea to purchase trip insurance to protect your investment from unanticipated events like hurricanes, mandatory evacuations or travel restrictions, job loss, and medical emergencies. Travel insurance provides reimbursement for nonrefundable trip costs in the event a trip is cancelled, delayed, or interrupted because of a covered reason. There are several online providers, a few of which include www.allianztravelinsurance.com and www.insuremytrip.com. There is even a product known as "cancel for any reason" trip insurance, and a quick Google search will pull up different brokers who offer this product. Most policies can be purchased as late as just a few days before your trip.
  • What is the check-in/check-out process?
    We try to keep things simple for guests. Check in is contactless with a keyless entry—just show up! You’ll receive your unique code a few days before your arrival date. For check out, we kindly request a good-faith effort to leave the property as you found it. We’ll handle the heavy cleaning but ask that you return all items and furniture to where you found them, place trash in the outdoor bins, and load and start the dishwasher. Additional fees may be incurred for late departures or if extraordinary cleaning efforts are necessary, as these situations negatively affect our turnover team and the next guests. We appreciate your understanding. Check in: 4:00 p.m. Check out: 10:00 a.m.
  • Are there extra fees in addition to the nightly rate?
    No. We offer all-inclusive pricing with our direct booking option, meaning there are no hidden fees bloating the final price at checkout. Your reservation includes things like a turnover cleaning, bed linens and bath towels, and even pool heat. Two dogs also stay free. Our total price is competitive and an exceptional value when considering all of the amenities we provide.
  • What is the maximum occupancy permitted?
    Fifteen (15) including children and infants. There are five bedrooms with a total of nine beds: three king masters, one room with a queen and a twin, and a fifth bedroom with two queens with double-size trundles underneath. Our floor plans are below and our gallery shows photos of each space. Please bear in mind that bedding arrangements in the home are meant to offer flexible sleeping configurations, but they shouldn’t be taken as a representation of permitted occupancy.
  • Do you have a pool or hot tub? When are they available?
    Yes to both! We have a 12x24 heated in-ground pool and a 6-person jetted hot tub with color-changing lights. Both amenities typically open in time for the Easter holiday and remain open through mid-fall. Inquire for specific dates. Outside of these time frames, both amenities are winterized. If your reservation falls outside these dates and you would like to request use of these accommodations, please contact us and we will be happy to quote you an additional charge to make them available to you, if possible. Requests cannot be guaranteed.
  • What's the layout of the home?
    Scroll down for floorplans or view our gallery for photos of each space. Our home is a reverse floor plan that is typical of the Outer Banks. The top level is open concept with vaulted ceilings and several windows and sliding doors to provide excellent natural light. L-shaped decks and a screened-in porch make a lovely entertaining spaces for taking in the beautiful Corolla sunrises/sunsets or dining al fresco in the evenings. Bedroom 1 features a king bed and full bathroom. The middle level features three bedrooms and a generous foyer. Bedroom 2 has a king bed and an en suite bathroom with a stall shower and large soaking tub. Sliding glass doors provide access to the lower-level deck. Bedroom 3 features a king bed and a full attached bathroom. It also has a full-size crib (that can easily be wheeled to other bedrooms if needed). Bedroom 4 contains one queen and one twin bed. The ground level offers a fifth bedroom perfect for kids or teens. It features two queens and two trundle beds. There is also a half bath and an enclosed outdoor shower on this level, in addition to a laundry room (with second refrigerator).
  • What amenities do you offer?
    This is a fairly comprehensive (but not exhaustive) list of "stuff" available to guests. Don't see something listed? Just ask and we'll let you know. Baby/Toddler Full-size crib Pack-n-play Highchairs (2) Booster seat Gates (3) Changing pad Monitors (2 audio only non-WiFI) White noise machines in all bedrooms Step stool Plates and utensils Outlet covers Cabinet ties Beach/Pool Folding chairs Wagon Umbrellas Boogie boards Toys Noodles and floats Entertainment/Leisure Adirondack chairs Assorted sports balls Basketball hoop Board games & puzzles Books Cable and streaming Cornhole Mini wet bar Porch swing Private heated pool Hammock Horseshoes Hot tub WiFi Kitchen Bakeware Cookware (nonstick) Cutlery (including knife sharpener) Dishware Glassware Oven pans/trays Pots (including large stock pot) Prepware Measuring cups and spoons Mixing bowls Utensils (tongs, spatulas, turners, etc.) Small appliances Blender Coffee makers (k-cup, drip, and French press) Hand/stand mixer combo Slow cooker Tea kettle Toaster Toaster oven Large appliances Two refrigerators (one with ice maker and water dispenser) Dishwasher Oven/stove combo (electric) Gas grill and propane tanks (outdoors) Personal Care/Convenience Bath towels Bed linens (with beds made) Box fans (2) Dog food/water bowls Extra blankets and pillows Hair dryers Hangers Iron & board Keyless entry Laundry baskets Vacuum & cleaning supplies Washer/Dryer Starter Supplies Dish soap & sponge Dishwasher detergent Hand soap Laundry detergent Paper Towels Toilet paper Trash bags
  • What's the outdoor space like?
    Check out our space in the video below. Situated on a private half-acre lot, our home boasts ample outdoor living space with something for everyone. The rear of the property features a large and private fenced patio area with a 12x24 heated in-ground pool and a 6-person hot tub with LED lights. There's also plenty of lounge furniture and a gas grill. Our spacious front lawn is the perfect spot for supplied yard games such as cornhole and horseshoes. Guests have plenty of parking in our long driveway that also provides a place to shoot hoops.
  • What recent improvements have been made?
    2024: kitchen remodel, pool heater, screened-in porch furniture, hanging porch swing, dressers and nightstands in three bedrooms; decor updates 2023: two masters upgraded to king beds (3 kings total); ground-level bedroom upgraded to two queens with two trundles; washer and dryer; second refrigerator; roof; vinyl deck rails; gas grill; outdoor cooler, drink rails, and barstools; decor updates 2022: top floor HVAC system; carpet and luxury vinyl flooring throughout; living room furniture; kitchen barstools; outdoor Adirondack chairs; pool deck furniture; storm doors; hot tub cover; decor updates 2021: interior paint, dishwasher, hot water heater, gas grill, microwave, flat-screen TVs throughout, mattresses throughout, dining room set, toilets, pool deck furniture, pool motor and sand filter 2020: sliding glass doors, top deck, top floor refrigerator, middle floor HVAC system
  • Is pool heat included in my reservation?
    Yes. If the pool is open during your reservation, pool heat is included at no extra charge. The maximum temperature limit (set point) is 86° F; however, the actual water temperature may deviate depending on several factors and is not guaranteed. There are a few things guests should understand about how a pool heat pump functions: 1. The heater will only operate if the ambient air temperature is above 50° F. 2. Although a heat pump will operate at temperatures above 50° F, cooler air temperatures above 50° F may not have sufficient heat in the air to keep the pool as warm as desired. This means that although it will raise the water temperature, it may not reach the 86° F maximum. 3. Under optimal conditions, heat pumps may raise the water temperature 10–20° F above the consistent ambient air temperature. 4. The heater will run automatically to maintain the desired temperature. If the heater senses that the pool temperature has dropped more than 1° below the set point, then the heater will automatically turn on and begin working to raise the temperature (assuming the ambient air temperature requirements are met).
  • Do you provide linens and towels?
    Yep. Bed linens, bath towels, pillows, blankets, etc. are all provided. Guests should plan to provide their own beach towels. If traveling with little ones, you'll also want to bring crib sheets, pack-n-play sheets, and changing pad covers. We may have some on hand that you’re welcome to use, but they’re not guaranteed.
  • Is there parking available?
    Yes. Our carport and driveway can support six (6) vehicles.
  • Are there nearby restaurants and grocery stores?
    Yes. You’ll have several convenient options available. There are two large grocery chains in Corolla, and we’re one mile from the Food Lion and three miles from the Harris Teeter. For those wanting to support local businesses, there are also specialty meat, seafood, and farmer's market options nearby. There are also a ton of great restaurant and fast casual dining options in Corolla, as well as in the nearby towns a bit south. After you book, we’ll send you a robust welcome guide with all the details and inside scoop on the best restaurants and shops.
  • What's special about the Whalehead Beach neighborhood?
    Known for its nearby serene beaches and proximity to the best of Corolla’s restaurants, shopping, and attractions, the Whalehead Beach community is a sought-after and longtime favorite of visitors thanks to its unique combination of large ½ acre property lots, pedestrian-friendly design, and a laid-back Southern atmosphere. Whalehead Beach offers three-and-a-half miles of wide, uncrowded, and family friendly beaches. Consisting of three streets running parallel to the Atlantic, this private community features convenient walkways at every block that lead to public beach access points. Beachgoers find it easy to make their way to a relaxing day of sun and fun. Five public parking lots are available as well for those who prefer to drive (the community is also golf-cart friendly). Within 1 mile, guests will find a robust selection of shops, restaurants, and grocery stores, along with many attractions and forms of outdoor entertainment. It is a spectacular location offering an opportunity to experience the best of beach living.
  • It's my first time to Corolla or the Outer Banks. Can you help me plan my trip?
    Certainly. Check out our Blog & Guides section for some inspiration. We also provide our guests a robust home guide with tons of information about the property and surrounding attractions. Still have questions? Just ask!
  • What neighborhood is the home in?
    We are conveniently situated in the Whalehead Beach community, which is sought after for its spacious property lots, central location, and laid-back atmosphere. This private beach community consists of three streets each three miles long that run parallel to the Atlantic. This neighborhood is popular among vacationers and locals alike thanks to its beautiful homes and beaches and close proximity to top-notch restaurants, boutiques, and other attractions. Convenient walkways at each block make for an easy stroll to the beach. There are also free beach parking lots one block to the north and south of our home. Whalehead is also a golf cart-friendly community.
  • How close is the property to the beach?
    We're within an easy walking distance for most. The closest beach access is Coral Street. We're two blocks away, which is an 800-foot distance that takes about four minutes. Our home is considered “oceanside,” which means that it’s east of NC-12 (the main road in Corolla), but there is no ocean or sound view.
  • Why do so many travelers love Corolla?
    Corolla is the ultimate hidden gem beach town located on the northernmost tip of the Outer Banks. Whether you seek action and adventure or a quiet place to unplug and recharge, Corolla has something for everyone. Discover countless attractions such as dog-friendly beaches, great restaurants, top golf courses, beer gardens and breweries, historical attractions like the Whalehead Club and Currituck Beach Lighthouse, and the 4x4 beaches (home of the famed Corolla wild horses). Outdoor activities abound with something for everyone—fishing, crabbing, kayaking, parasailing, boat charters and rentals, jet skiing, mini golf, bumper cars, sightseeing, shopping, and more are all available to you. When you book with us, you’ll enjoy the relaxed vibe of the Outer Banks while still having plenty of options for entertainment, recreation, and dining. First time to Corolla? We provide a robust welcome guide with tons of information about the property and surrounding attractions. Still have questions? Just ask!
  • Are there any local attractions or activities you recommend?
    Tons! We’ll provide you with a robust welcome guide filled with lots of suggestions. You can also check out our Blog & Guides section for additional inspiration.
  • What's your address?
    892 Corolla Drive Corolla, NC 27927 If you're familiar with Corolla, we're in the Whalehead Beach neighborhood about a mile north of the Food Lion shopping center.
  • What happens if we accidentally soil, stain, or break something?
    It happens! We have little kids and a dog, so we get it. We just ask that you make a good-faith effort to clean it. Supplies are available throughout the home, including a vacuum and even a carpet steamer available for any spills or pet accidents. Please let us know of any incidents so that we can give our cleaning team a heads up. We'd also appreciate if you could inform us if something breaks, is worn out, or stops working so that we can get it fixed or replaced. This helps us maintain our home and keep track of our inventory so we can continue to provide these amenities to all guests.
  • What should I do in case of a maintenance issue?
    One of the benefits of direct bookings is that the homeowner remains accessible to you throughout your stay. While we do our best to prevent maintenance issues, sometimes Murphy's law prevails. Please contact us and we’ll advise you on next steps. We have a team of local contractors in place who will be able to assist. If it's something we can fix during your stay, we will. If we can't, we'll offer a workaround or otherwise make it right.
  • Can I check in or drop off my bags early?
    If our home is ready early, we will alert you and activate your keyless entry code ahead of schedule. We promise! We don't guarantee an early check-in for a few reasons. We don't know what kind of footprint the departing guests left behind until they leave at 10:00 a.m.. There are lots of moving pieces during a turnover, and our vendors (cleaners, pool tech, home inspector, etc.) have multiple properties to service in a short 6-hour window. We'd rather take our time to ensure your check in is seamless than rush and deliver an experience that's not up to our standard. Parking, dropping bags, or using the outdoor facilities at our home by arriving guests impedes these important services, negatively impacting the guest's experience and ultimately delaying their check in. If you need some suggestions for an early arrival, check out our blog post here!
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